Terms of Service

1. Acceptance of Terms

By accessing and using PrintPro's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Services Provided

PrintPro provides digital printing services including but not limited to:

• Flex printing for banners and outdoor advertising
• Poster printing for events and promotions
• Business card printing
• Digital marketing materials
• Garment printing
• Certificate and award printing

3. Order Process

When you place an order with PrintPro:

• You agree to provide accurate and complete information
• You are responsible for ensuring all files meet our specifications
• Orders are subject to approval and may be rejected if they don't meet our quality standards
• We reserve the right to refuse service for any reason

4. Pricing and Payment

All prices are subject to change without notice. Payment terms are as follows:

• Payment is required before production begins for new customers
• Established customers may be eligible for credit terms
• All prices are in USD unless otherwise stated
• Additional charges may apply for rush orders or special requests

5. File Specifications

Customers are responsible for providing print-ready files that meet our specifications:

• Files must be in CMYK color mode for color printing
• Minimum resolution of 300 DPI for high-quality prints
• Accepted formats: PDF, AI, EPS, PSD, JPG, PNG
• All fonts must be outlined or embedded

6. Proofing and Approval

We recommend reviewing proofs before final production:

• Digital proofs are provided upon request
• Customer approval is required before production
• Once approved, changes cannot be made without additional charges
• Color variations may occur due to monitor calibration differences

7. Delivery and Shipping

Delivery terms and conditions:

• Delivery times are estimates and not guaranteed
• Shipping costs are calculated at checkout
• Risk of loss passes to customer upon delivery
• We are not responsible for delays caused by shipping carriers

8. Returns and Refunds

Our return and refund policy:

• Returns are accepted within 7 days of delivery
• Items must be in original condition
• Custom or personalized items cannot be returned
• Refunds will be processed within 14 business days

9. Intellectual Property

All content and materials provided by customers remain their property. PrintPro:

• Respects customer intellectual property rights
• Will not use customer designs for any purpose other than fulfilling orders
• Reserves the right to refuse printing copyrighted material without proper authorization

10. Limitation of Liability

PrintPro's liability is limited to the value of the order. We are not liable for:

• Indirect or consequential damages
• Loss of profits or business opportunities
• Damages resulting from delays or errors in customer-provided files

11. Changes to Terms

PrintPro reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

• Email: legal@printpro.com
• Phone: +1 (555) 123-4567
• Address: 123 Print Street, City, State 12345